Product Safety Law
Product safety laws and consumer protection in Egypt
Safety Standards and Protection
Quality Standards
Required standards to ensure product quality and safety
- Certified quality certificates
- Mandatory safety tests
- Compliance with Egyptian standards
Hazardous Products
Handling products that pose health risks
- Identification of harmful substances
- Market recall procedures
- Warnings and alerts
Consumer Rights
Consumer rights in case of defective products
- Right to replacement and return
- Compensation for damages
- Protection from commercial fraud
Required Documentation
Required documents and certificates for products
- Certificate of origin
- Certificate of analysis
- Product label information
Reporting and Complaint Procedures
1
Report the Product
Submit a report about defective or dangerous product
2
Collect Evidence
Document damage and collect necessary evidence
3
File Complaint
File official complaint with consumer protection agency
4
Follow Up
Follow investigation procedures and obtain compensation
Contact Information
Hotline
15000
info@cpa.gov.eg
Website
www.cpa.gov.eg