Consumer Protection in Egypt

Learn about your rights as a consumer and how to protect yourself from misleading commercial practices

Consumer's right to know product or service details

Clear information about price and quality

Right to choose suitable product or service

No forcing consumer to single option

Right to safe and healthy products

Products compliant with health standards

Right to file complaints and get compensation

Effective dispute resolution mechanisms

Complaint Authorities

19588

Consumer protection hotline

19555

For trade and service complaints